One summer when I was home from college I got a job with a local security company (which has since gone out of business). I remember answering an ad in a metro-west newspaper, (the internet was not the job search vehicle it is today), and met with the director the next day. I drove to Fort Devens and met with a very nice gentleman who represented the company very well. He wore the standard white shirt-black pants uniform and had a very comfortable office. Needless to say our pleasant conversation lasted about thirty minutes and I was hired. He made a copy of my license, I filled out a form for taxes and handed me a sticky note. On the sticky note were two addresses: one for a medical facility so I could pee into a cup for a drug test; and the other was the location of my first assignment. This was the extent of the screening process and orientation. What makes me queasy is many security companies still operate like this. At the time it was great for me because I was seventeen and wanted to work without jumping through a lot of hoops.
My first assignment was a construction site on route nine in Framingham, MA where they were building a new car dealership. Needless to say this assignment did not require a lot of technical knowledge, equipment or special training. However, I didn't get so much as an employee manual, post orders or company policy and procedures, (which in retrospect explains why they’re no longer in business). I subsequently worked for several other security companies and learned both the good and the bad from each of them. As I sat on several different posts for hours at a time, I thought about the security company I would someday own and what I would do differently. Today, eighteen yeas later, I have that company and am dedicated to screening, hiring and training dedicated professionals. Also, it is my sincere obligation to give guards direction, job expectations and on-going training. Their duties and behavior are dictated by use of post orders and employee manuals. I believe assignments should not just be warm bodies watching the grass grow, but functions that provide a dedicated service to the client and reward professional demeanor and superior guards. To discuss how professional Suburban Guards can help you or your company, give me a call at 617-957-2248. #proactiveprotection